Privacy for your everyday browsing.
This policy explains how Jolly Playthings LLC, operating as Jolly Cat Nook at jollycatnook.com, handles information when you browse, shop or contact us.
Information you choose to share.
When you place an order, we collect contact and delivery details, including your name, email, telephone number, billing address, shipping address and order contents. If you create an account, we store account information and order history. Contact forms collect the name, email, subject and message you submit. Please do not include payment-card details in a message.
Information from the website.
Our hosting and commerce systems may process IP addresses, browser details, request times and technical logs to operate the store, diagnose problems and help prevent misuse. We use essential cookies for shopping sessions, cart contents, login security and checkout. Cart and login cookies vary in duration: some expire when you close the browser, while others can remain for a few days or, if you choose to stay signed in, longer.
Your cookie preference.
The cookie notice offers Accept and Decline. Either choice leaves essential shopping and security cookies available. We currently use no optional advertising or analytics cookies, and no such scripts load before consent. Your choice is saved in browser local storage under jcn-cookie-choice until you change it or clear browser storage. Use Cookie Settings in the footer to choose again. You can also manage cookies in your browser; blocking essential cookies may stop the bag, login or checkout from working.
Why we use information.
We use information to handle orders, arrange deliveries and returns, provide customer support, maintain records, secure accounts and operate the website. We do not sell personal information or share it for cross-context behavioral advertising. This website has no marketing newsletter signup.
Who receives information.
We share only the information reasonably needed by service providers that help operate the store, including website hosting, email delivery and parcel carriers. We may disclose information when legally required or to protect against fraud and abuse. We do not publish customer contact details.
How long we keep it.
Order and transaction records are retained as needed for business records and legal obligations. Customer inquiries are retained to provide support and resolve follow-up questions, then reviewed for deletion when no longer needed. Technical logs are retained for operational and security purposes. We use reasonable safeguards, but no internet service can guarantee absolute security.
Your choices and requests.
Contact hello@jollycatnook.com to request access, correction or deletion of your information, or to ask about privacy rights available where you live. We may need to verify your identity. Some records must be retained to complete orders or meet legal obligations. We will not discriminate against you for exercising applicable privacy rights. Authorized agents may contact us with proof of authority where applicable.
The store is intended for adults and is not directed to children under 13. If you believe a child has supplied personal information, contact us so we can address it.
External links and changes.
Sites linked from our store have their own privacy practices. We may update this policy as our services change. Material changes will be reflected on this page and communicated where required.
Privacy contact
Jolly Playthings LLC · Jolly Cat Nook
4050 DOMINION DR DUMFRIES, VA 22026-2428
hello@jollycatnook.com · 0000000000
Monday–Friday, 9:00 a.m.–5:00 p.m. Eastern Time